Shipping Policy

Welcome to Alphakid.in! We are committed to providing you with a seamless shopping experience. Below are the details of our shipping policy to ensure transparency and clarity.

Shipping Locations
We currently ship across India. If you are located outside India, please contact our customer support team to explore shipping options.

Shipping Charges
Free Shipping: Orders above ₹1200 are eligible for free shipping.
Standard Shipping Fee: A flat fee of ₹80 is applicable for orders below ₹1200.
Order Processing Time
Orders are processed within 1-2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
Standard delivery: 5-7 business days from the date of dispatch.
Delivery timelines may vary depending on your location and unforeseen circumstances such as weather conditions or carrier delays.
Tracking Your Order
Once your order is dispatched, you will receive a tracking link via email/SMS to monitor the status of your shipment.

Address Changes
Please ensure that your shipping address is correct at the time of checkout.
If you need to modify the address, contact us within 24 hours of placing the order.
Missed Delivery
In case of missed deliveries, our courier partner will attempt re-delivery.
If the package remains undelivered, it will be returned to us. Contact our customer support team to re-initiate the shipping process.
Damaged or Lost Shipments
If your shipment is damaged upon delivery, please report it to us within 24 hours with photographic evidence.
For lost shipments, contact us immediately, and we will work with our courier partner to resolve the issue.
International Shipping
We currently do not offer international shipping. Stay tuned for updates!

Contact Us
For any shipping-related queries, please feel free to contact us:

Email: alphakidsstore21@gmail.com
Phone: +91 8810255605
Customer Support Hours: Mon-Fri(10:00AM - 6:00PM)

Thank you for choosing Alphakid.in. We look forward to serving you!

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